Sales Enquiries

If you are thinking of booking a holiday or just need some general advice, call:

0800 916 5100

Call centre opening times

Monday - Sunday 9:00am - 7:00pm
Monday 2nd May 9:00am - 6:00pm

After Sales

If you have already booked a holiday and need to contact us, call:

0800 916 5167

Call centre opening times

Monday - Thursday 9:00am - 7:00pm
Friday 9:00am - 7:00pm
Saturday 9:00am - 5:00pm
Sunday CLOSED

Help & Support

Already made a booking?

If you have already booked a holiday and you have a question, please contact our customer service team on:

0800 916 5167

View opening times

Email us your queries

If you have a question that is not covered in the FAQ provided below, feel free to email our team:

notreadytobook@holidayhypermarket.co.uk

FAQ Categories

Frequently Asked Questions

Discount T&C's

Discount T&C’s

Save £200 per booking when you spend £2000 on TUI holidays departing from 12th May to 16th July 2022

Save £200 per booking including children aged 2 and over on TUI package holidays departing from 12th May to 16th July 2022. The minimum spend is £2000 per booking and before any extras such as insurance, room upgrades & selecting seats, are added. Saving is based on a minimum of 2 adults sharing a room. Offer is valid for bookings made from Thursday 12th May 2022 on this website. The offer does not apply to accommodation only, flight only, Cruise or Ski bookings. Offer is only valid for new bookings and can only be redeemed once, if applicable the discount will show on the holiday. The offer is subject to availability and may be amended or withdrawn at any time without notice. This promotional code is non-transferable and not valid in conjunction with any other discount code.

Save £100 per booking when you spend £750 on TUI holidays departing from 12th May to 16th July 2022

Save £100 per booking including children aged 2 and over on TUI package holidays departing from 12th May to 16th July 2022. The minimum spend is £750 per booking and before any extras such as insurance, room upgrades & selecting seats, are added. Saving is based on a minimum of 2 adults sharing a room. Offer is valid from Thursday 12th May 2022 on this website. The offer does not apply to accommodation only, flight only, Cruise or Ski bookings. Offer is only valid for new bookings and can only be redeemed once, if applicable the discount will show on the holiday. The offer is subject to availability and may be amended or withdrawn at any time without notice. This promotional code is non-transferable and not valid in conjunction with any other discount code.

Save £100 per booking on solo traveller holidays or holidays with one adult and one or more children departing between 1st April and 31st October 2022

Save £100 per booking including children aged 2 and over on TUI package holidays. Discount is valid on holidays departing between 1st April 2022 and 31st October 2022. Minimum spend is £800 per booking and before any extras such as insurance, room upgrades & selecting seats, are added. Saving is based on a minimum of 1 adult travelling. Offer does not apply to accommodation only, Multicentres, flight only and ski bookings. Offer is only valid for new bookings and can only be redeemed once. This offer is only valid for new bookings and if applicable the discount will show on the holiday. The offer is subject to availability and may be amended or withdrawn at any time without notice.

Save £200 per booking on solo traveller holidays or holidays with one adult and one or more children departing between 1st November 2022 and 31st October 2023

Save £200 per booking including children aged 2 and over on TUI package holidays. Discount is valid on holidays departing between 1st November 2022 and 31st October 2023. Minimum spend is £800 per booking and before any extras such as insurance, room upgrades & selecting seats, are added.Offer is valid from Friday 1st April 2022 on this website. Saving is based on a minimum of 1 adult travelling. Offer does not apply to accommodation only, Multicentres, flight only and ski bookings. Offer is only valid for new bookings and can only be redeemed once. This offer is only valid for new bookings and if applicable the discount will show on the holiday. The offer is subject to availability and may be amended or withdrawn at any time without notice.