Gold Trusted Service Award Winners

We’ve been ranked as one of the best when it comes to customer service by one the UK’s biggest review websites, all based on our customers wonderful feedback. Scoring 4.6 out of 5 based on over 2,200 reviews over the past year, you’ll find customers raving about our easy booking journey and excellent value for money holidays.

Feefo independently collect reviews from our customers to ensure holidaymakers can check out trustworthy feedback. And with over 1,500 of our reviews being five stars you’re onto a winner when booking with Holiday Hypermarket.

Your Opinion Matters

Your feedback is important to us, so that we can continue to enhance your experience. Here’s exactly why you should choose to book with Holiday Hypermarket based on our Feefo reviews.

“Great website, this is the third time we have used Holiday Hypermarket to book a holiday. So easy to use, great customer service and great value – would definitely use again and highly recommend.”

“Excellent, efficient service, information was sent out in a timely manner and all very detailed. Whole process was seamless and with no issues.”

“You give your customers the top hotels at the best price, even beating the main tour operator prices. All the documentation is sent out promptly and efficiently, so it makes the whole holiday hassle free. Look forward to booking another holiday with you.”

“Holiday Hypermarket always do their best to make your holiday special, we never book with anyone but them. Excellent – thanks for another fantastic holiday.”

Enhancing Your Customer Experience

This award demonstrates our continued commitment to the very highest levels of customer service. We aim to provide 100% satisfaction to every single customer, and that goal will continue to set the standards in the future.

What are you waiting for? Our reviews say it all! Check out our range of deals from All Inclusive escapes to last minute adventures with your favourite tour operators and let the holiday countdown commence.

Holiday Hypermarket is a trading name of TUI UK Retail Limited.
Registered office: Wigmore House, Wigmore Lane, LUTON, LU2 9TN.
Company Number: 01456086.

Book with confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flight on their own may not be protected and you should ask us what protection is available.


All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. This website will provide you with information on the protection that applies in the case of each flight before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. ATOL protection does not apply to the other holiday and travel services listed on this website


The Foreign & Commonwealth Office and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad. For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information check www.gov.uk/travelaware and follow @FCOTravel and Facebook.com/FCOtravel. More information is available by checking https://www.holidayhypermarket.co.uk/holidays/know-before-you-go. Keep informed of current travel health news by visiting www.travelhealthpro.org.uk. The advice can change so check regularly for updates.