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KNOW BEFORE YOU GO - STAY SAFE & HEALTHY ABROAD (foreign office travel advice)


When to go

Because Mexico is sunny and warm all year round, you can go any time. Even in the winter months it's unlikely that the weather will drop under 23°C. There is usually a little more rain during the summer in Mexico, particularly from June to October, but from October to December Mexico is at its driest.

In July and August there is a small possibility of hurricanes, however this is very rare. If you're looking for a secluded and relaxing getaway, Playacar usually remains quiet during March and April, making this the ideal time to find cheap trips to Mexico.

Health and safety

Please be advised that the water in Mexico is not drinkable so you must purchase bottled water during your stay and brush your teeth with it too. You can bathe in the tap water and cook with it, but avoid ice in drinks unless you know it's made from filtered/bottle water.

Before going on holiday, you should always take out comprehensive travel and medical insurance. It's advised that you should see your local health professional at least four to six weeks before travelling just in case you need any vaccinations. For more information concerning health and safety, visit www.gov.uk/foreign-travel-advice/mexico.

Passports and visas

As long as you have a valid UK passport, British citizens do not need a visa to enter Mexico. All you'll have to do is complete a tourist card on your flight. For the most up-to-date passport and visa information, visit www.gov.uk/foreign-travel-advice/mexico/entry-requirements.

Advice for travellers with children

Playacar is a luxury getaway resort which has an equal split of adult-only and family-friendly hotels. Many hotels have their own private beaches. The majority of family activities in Playacar will be provided by the hotels, making the resort a great choice for All Inclusive trips to Mexico. If you're looking for a day out, nearby Playa del Carmen provides plenty of fun in terms of attractions.


Connector type: North American two-pin plug

Voltage information: 110 – 120 volts

Emergency information

If you're in need of emergency services, the contact number throughout Mexico is 911.

British Consulate

If you're a victim of crime or affected by a crisis overseas, or if something happens to a relative or partner contact the British Consulate in Mexico City.

Address: Rio Lerma, No. 71, Col. Cuauhtemoc, CP. 06500 Mexico City Mexico

Phone: +52 (55) 1670 3200


Hospiten Hospital is the best hospital for tourists and is located in nearby Playa Del Carmen. It's large and modern, with English widely spoken. There is also an emergency room at Costamed.

Hospiten Hospital C. Balamcanche Lote 1, MZA.30, Carr. Federal 77710 Quintana Roo Playa del Carmen

Phone: +52 (984) 803 10 02

Costamed Emergency Room Carr. Federal, MZ 285, LT 7, Entre 27 y 23, Edificio Progreso, Col. Ejido Sur, Playa del Carmen

Phone: +52 (984) 803 77 77