FAQ Categories
Frequently Asked Questions
Entry requirements
This page is updated during office hours. You’ll always find the latest info on the FCDO website
Here, you’ll find info on what you need to do to comply with the entry requirements for the country you’re travelling to, and for your return to the UK.
CHECK YOUR DESTINATION’S ENTRY REQUIREMENTS
Entry Requirements | Travel With Confidence | TUI.co.uk
CRYSTAL SKI ENTRY REQUIREMENTS
Entry Requirements | Travel with Confidence | Crystal Ski Holidays
Please be aware, Marella Cruises and TUI River Cruises have their own unique set of entry requirements that you need to follow if you’re going on a cruise holiday. You can find them on the Marella Cruises entry requirements and River Cruises entry requirements pages.
• Check your entry requirements regularly in the run-up to your holiday.
• Sign up for FCDO travel advice email alerts >
• Check your passport validity if you’re travelling to a European destination >
• Check your passport validity if you’re travelling to destination outside of Europe >
• If needed, purchase your entry visas >
• Find out how we can help you with COVID-19 testing >
DO I NEED TO BE VACCINATED AGAINST COVID-19 TO TRAVEL?
Check your destination’s entry requirements to find out if you need to be vaccinated to travel there, or to travel without quarantine. You can view our entry requirements table, or see the FCDO website.
HOW DO I PROVE THAT I’M FULLY VACCINATED?
If you live in England and have been fully vaccinated, you will be able to demonstrate your COVID-19 vaccination status through the NHS app.
If you don’t have a smartphone, you can call the NHS Helpline on 119 and ask for a letter to be posted to you – you must do this at least five working days after your second vaccination. Make sure you allow seven days for the letter to be received.
If you live in Wales and have been fully vaccinated, visit the Welsh Government’s website to find out how to get your NHS COVID Pass.
If you live in Scotland and have been fully vaccinated, visit the NHS inform website to find out how to get proof of your vaccination status.
If you live in Northern Ireland and have been fully vaccinated, visit the NI Direct website to find out how to get proof of your vaccination status.
Different countries have different definitions of ‘fully vaccinated’. Please check your destination’s entry requirements for all the details.
WHAT SHOULD I DO IF I BECOME UNWELL WITH A CONTAGIOUS ILLNESS BEFORE MY HOLIDAY?
If you become unwell before your holiday, you’ll need to inform us and your travel insurance company.
If you test positive in your destination before you’re due to return home to the UK, you’ll need to inform your TUI resort team if you’re on a package holiday, plus your hotel and your insurance company. You’ll then need to follow the specific procedures in place at your hotel. These vary from destination to destination and may include the need to self-isolate in a medical facility or your hotel room. You also won’t be able to travel home until you’ve had a COVID-19 test that comes back negative. Your hotel team will be there to support you.