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Help & Support

Speak to the team

If you have already booked a holiday, or would like to discuss making a new booking, please contact our customer service team on:

0204 578 0977

Email us your queries

If you have a question that is not covered in the FAQ provided below, feel free to email our team:

notreadytobook@holidayhypermarket.co.uk

FAQ Categories

Frequently Asked Questions

Discount T&Cs

Save £150 per booking with a minimum spend of £1,500

Save £150 off Greece & Turkey package holidays with a minimum spend of £1500 Save £150 off Greece & Turkey package holidays when you spend £1500 or more. Discount is valid on TUI package holidays departing between 1st May 2024 and 31st October 2024. Minimum spend per booking is before any extras such as insurance, room upgrades & selecting seats, are added. Saving is based on a minimum of 2 adults sharing. Offer is valid from Tuesday 19th March 2024 on this website. Offer does not apply to accommodation only, flight only, Marella, TUI River Cruise or Crystal bookings. This offer is only valid for new bookings and can only be applied once on each booking. Discount is automatically applied where applicable on this website. This discount code cannot be used in conjunction with any other discount code. Offer is subject to availability and may be amended or withdrawn at any time without notice.

Save £100 per booking on solo traveller holidays or holidays with one adult and one or more children departing between 1st November 2023 and 30th April 2024

Save £100 per booking including children up to 16 years old on TUI package holidays. Discount is valid on holidays departing between 1st November 2023 and 30th April 2024. Minimum spend is £800 per booking and before any extras such as insurance, room upgrades & selecting seats, are added. Offer is valid from Tuesday 23rd August 2022 on this website. Saving is based on a minimum of 1 adult travelling. Offer does not apply to accommodation only, Multicentres, flight only and ski bookings. Offer is only valid for new bookings. This offer is only valid for new bookings and if applicable the discount will show on the holiday. The offer is subject to availability and may be amended or withdrawn at any time without notice.

Save £150 per booking on solo traveller holidays or holidays with one adult and one or more children departing between 1st May 2024 and 31st October 2024

Save £150 per booking including children up to 16 years old on TUI package holidays. Discount is valid on holidays departing between 1st May 2024 and 31st October 2024. Minimum spend is £800 per booking and before any extras such as insurance, room upgrades & selecting seats, are added. Offer is valid from Thursday 8th December 2022 on this website. Saving is based on a minimum of 1 adult travelling. Offer does not apply to accommodation only, Multicentres, flight only and ski bookings. Offer is only valid for new bookings and can only be redeemed once. This offer is only valid for new bookings and if applicable the discount will show on the holiday. The offer is subject to availability and may be amended or withdrawn at any time without notice.

Save £150 per booking on solo traveller holidays or holidays with one adult and one or more children departing between 1st November 2024 and 30th April 2025

Save £150 per booking including children up to 16 years old on TUI package holidays. Discount is valid on holidays departing between 1st November 2024 and 30th April 2025. Minimum spend is £800 per booking and before any extras such as insurance, room upgrades & selecting seats, are added. Offer is valid from Thursday 8th December 2022 on this website. Saving is based on a minimum of 1 adult travelling. Offer does not apply to accommodation only, Multicentres, flight only and ski bookings. Offer is only valid for new bookings and can only be redeemed once. This offer is only valid for new bookings and if applicable the discount will show on the holiday. The offer is subject to availability and may be amended or withdrawn at any time without notice.

Save £150 per booking on solo traveller holidays or holidays with one adult and one or more children departing between 1st May 2025 and 31st October 2025

Save £150 per booking including children up to 16 years old on TUI package holidays. Discount is valid on holidays departing between 1st May 2025 and 31st October 2025. Minimum spend is £800 per booking and before any extras such as insurance, room upgrades & selecting seats, are added. Offer is valid from Friday 22nd December 2023 on this website. Saving is based on a minimum of 1 adult travelling. Offer does not apply to accommodation only, Multicentres, flight only and ski bookings. Offer is only valid for new bookings and can only be redeemed once. This offer is only valid for new bookings and if applicable the discount will show on the holiday. The offer is subject to availability and may be amended or withdrawn at any time without notice.

TUI River Cruises

Save £200 on Jul – Oct 2024 River Cruise sailings

Quote code SUMMER200 to save £200 per booking on selected TUI River Cruises departing between 1st July 2024 and 31st October 2024. Offer is valid on bookings made between 1/03/24 and 03/04/24. Offer must be selected at time of booking and applies to new bookings only. Offer excludes holiday durations below 7 nights. The offer is subject to availability and may be withdrawn at any time without prior notice. This promotional code is non-transferable and not valid in conjunction with any other discount code. All the flights and flight-inclusive holidays are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate.

Sales Enquiries

If you are thinking of booking a holiday or just need some general advice, call:

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After Sales

If you have already booked a holiday and need to contact us, call:

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